Windows hello this option is currently unavailable windows 10 reddit The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. Basically what the title says. When I click on any of them, it just says "something went wrong. If I go into the Accounts section and choose Sign-In Options, it shows everything with "This option is currently Unavailable". g. Close Command Prompt, and choose Continue. What happened: Last week, I turned on my laptop (W11), there was a prompt to 'introduce' me to Windows Hello. " Any tips? TPM 2. The last thing I want to do, is be using Windows Hello on my Personal Vault! The only way I've found to avoid this is to avoid using windows hello all together! I couldn't find any other solutions, any help would be greatly appreciated 🙏🙏 Sep 27, 2022 · Once you’re inside the Sign-in options menu, click on PIN (Windows Hello). Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Nov 21, 2022 · 6. It says pin unavailable. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. Right now Windows Hello for Business is disabled in Intune. I'll be more than happy to help. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". It works great, but I can't use any other Windows Hello sign-in options, or even delete/modify the facial recognition. However, when I login, I am able to use my fingertip, yet cannot change anything. My scanner now works for signing in. Open the Run dialog box by pressing the Hi Reddit, So my laptop went to sleep and when I turned it on, it for some reason was not able to use its fingerprint scanner and thus forced me to log in through my Microsoft account. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. " Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. The option is 'unavailable' in the setting menu. Upon restart, windows had installed the proper driver and facial recognition was working once again. I am running Windows 10-64bit on my home laptop. Best. Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. How to FIX: Unable to configure Windows Hello PIN in Windows 10. It just says "this option is currently unavailable" for all of them. You may need to reregister your Hello options if needed. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Fix 5: Edit the Registry. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" When I install from a fresh ISO, Windows Hello doesn't usually work until everything is downloaded and devices are all set up. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. I have done that. I don’t know what the force update was, but it may have been Windows 11. Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. However, recently I haven't been able to sign in any other way except for the pin. Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Restart your PC and try to add a Windows Hello PIN again. Recently, all my windows hello options are "currently unavailable. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). View community ranking In the Top 1% of largest communities on Reddit. Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Edit: I'm pretty sure I removed all accounts. Help anyone pls? Thank you. I found out all of my sign-in options said "This option is currently unavailable". Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. " below that. Then, Click on Biometrics. Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. Please create restore points before attempting any fixes. Windows 11 does not support passwords instead of PINs as part of Windows Hello by default. I’m sorry that you are experiencing this issue. Ah, seems like they retired this pretty early on. Pick the one without the extra stuff and install. Yeah I'm not sure. Method 3: Using Registry settings if you have Windows 10 Home installed. Sign-in options says, "This option is currently unavailable," and in yellow, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Dec 28, 2020 · Windows hello options unavailable I've already asked for help on this but I guess I'll need to ask again. When I add a user to the Configuration Profile it eventually asks them to reboot, then they try to login and it asks them to setup Windows Hello. And to make matters even more confusing is that with Windows 10 1607 Microsoft specifically changed it so that ANY DOMAIN JOINED DEVICE would have this disabled by DEFAULT unless otherwise stated in a GPO/Intune/registry setting. Windows Hello pin currently unavailable. . I look forward to your feedback, which will help me pinpoint your issue. There seems to be multiple threads about this across the web over the last 4-or-so years that went ignored, some mentioning it happening on Windows 10, so it appears to be a long-standing bug that hasn't been fixed. msc and click OK. >"This option is currently unavailable- click to learn more" So I click it >"Something went wrong. We have windows hello deployed via GPO. Try again later. Typically the IR camera, which Windows Hello uses, is one of the few devices I just need to nudge along with a manual driver update. I have Windows Hello enabled in Intune for all users in my tenancy. Right-click on the Start icon and choose Run. Replace C with the correct letter if different. inf) still installed. Once they complete the setup they try and enter the PIN they just set and get “This option is currently unavailable” and they can only login with their domain password. There, choose to either remove or set a new PIN and you're done!* * Suggestion: Once you have access to your account, go ahead and disable the "Administrator" account to avoid security risks. Also, "Sorry - this PIN isn't working for your organisation's resources. Under "Windows Hello PIN", click on "I forgot my PIN". Sep 9, 2019 · I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you. I've been able to use the fingerprint sign in even since I got the laptop, but now I can only sign in with a pin and the options for the fingerprint sign in is unavailable. 1. New. Try using Windows Hello fingerprint authentication again. Navigate to Computer Configuration > Administrative Templates > System > Logon. Any advice would be very much appreciated. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. But somehow, after few updates later, I can't use windows hello to sign in. The boy has discovered the Pin to the computer No problem. I had to have the motherboard replaced on my Dell XPS15 and now WHfB no longer works. Then restart the computer and see if those options are now back available. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I had mine set to Enabled. The option to add a finger or remove the fingerprint are greyed out and not clickable. When I open 'Sign in Options' it says "This option is currently unavailable" underneath not only the Windows Hello Fingerprint, but Face and PIN as well. What would be going on? There may be two options. I checked my registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\ AllowDomainPINLogon = 1. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. I'm sorry to hear that you're having this trouble. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. r/Intune A chip A close button Télécharger l'app Télécharger l’application Reddit Se connecter Se connecter à Reddit Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. Hi! I want to change my Windows 11 current PIN for my account. Oct 31, 2024 · How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community. Fix-4 Turn Biometrics ON (For Windows Pro users Only) Press Windows key + R together from the keyboard. When I click on them I am given a something went wrong message. Add a registry entry. I have been highly frustrated. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). This has been a very frustrating experience, since I updated Windows 11 today evening, both the pin and fingerprint options show that 'This option is currently unavailable' I have tried reinstalling drivers and doing some steps recommended but nothing's happening. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. in account management > sign in options. I recently got a Spectre x360 15" 2019 and during the initial Windows setup, I set up the Windows Hello facial recognition. The device is AAD joined - no on prem. When the repair process starts, Windows fixes the issues with the startup files. Option 2: Restart Biometric Services. Solutions tried. Usually, setting up Windows Hello PIN on Windows Oct 27, 2022 · Windows Hello is a great way to protect your system from hackers who use brute force attacks to gain the system access and therefore you must enable Windows Hello in Windows 10 Settings. Next, add the PIN that you wish to use from now on, then click Ok to save the changes. exe utilman. When asking a question or stating a problem, please add as much detail as possible. Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Try again later'. - Intune: Windows Hello for Business deactivated with PIN complexity settings activated - Local domain: Windows Hello activated, with exact the same PIN complexity settings activated We use Windows Hello for Business to log on and I have it setup with a PIN and Fingerprint. Dec 31, 2020 · I have three email addresses that I use on Outlook. I'll be glad to help you today. Sep 25, 2020 · Instead, it shows the password sign-in. The VR Movie Theater. 0 still appears to be present in the Device Manager. Apr 9, 2020 · Similarly disable the other Windows Hello options if any. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. But the Pin clearly exists somewhere in the system as a fucked up Zombie-Pin or something, and I suspect that that is the reason why I can't enable Windows Hello right now 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. I have setup Windows Hello for Business (Cloud Trust) in a lab environment, works fantastically. For PC questions/assistance. Now, write gpedit. e. " Underneath there is an exclamation mark with "something went wrong. So settings up Hello for Business is probably not an option right now. ; On the registry editor window, navigate to the following path, Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". Not letting me change the pin. 2. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. Now I cannot even enable it again. Don't get confused though. On the Services console, scroll and right-click Windows Biometric Service. I have one user who is getting the above message since 2 months ago. Apr 4, 2023 · Install any available updates. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Windows Hello for Business post-logon provisioning is enabled: Not Tested Windows Hello is enabled by default in Windows 10. A subreddit for the technical support of Windows 10 issues, this includes insider builds. freddell • Hi! If I am not I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. 3-Go to Troubleshoot. We would like to show you a description here but the site won’t allow us. Now, Right-click and Uninstall Surface Camera Windows Hello Reboot your PC. " I had talked with Lenovo tech support and they guided me through installing the fingerprint reader driver and then some BIOS steps, but the issue still wasn't resolved. Once done, open Device Manager, click Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. This message below. Select Start > Settings > Windows Update > Check for updates. Background: Our MSP set up a group policy to block any attempts to set up pin or Windows Hello on company computers. Event 360 - User Device Registration: Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Ouvrir le menu Ouvrir l’onglet de navigation Retour à l’accueil de Reddit. Get the Reddit app Scan this QR code to download the app now Open comment sort options. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Aug 17, 2019 · Right-click on Windows key and select Device Manager. Two are set up as work emails and one is personal. It must be a leftover from Windows 10. Windows Hello for Business policy is enabled: Not Tested . Its pretty much says the same thing but one has a - and 3 extra letters. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. It's enabled on the BIOS, it comes up on device manager, I tried the driver on the HP website to no avail. You can do this by following these steps: Open the Settings app on the affected device. Jul 19, 2024 · Once you restart the biometric service, you must register your fingerprint again in the Settings app. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. If you are experiencing the reported problem on computers that have been set up for an organization (e. Whereas users who are running Windows 10 Version 1511 or earlier can do so without a problem. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. after some days of trying to get it to work i just gave up on using fp on that device. It just says "this option is currently unavailable" for all of them (see pictures). So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. Now, Go to Windows Components. Repeat the removal with all Windows Hello related drivers and then reboot your PC. Click on "Accounts" and then click on "Sign-in options". Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. So I've got this laptop refurbished about a month ago for a really good price, upgraded it to 16GB RAM and such, however for some reason the fingerprint reader doesn't work on Windows Hello (it says that the setting is unavailable). I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Old. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. Its Basically a loop because there is no Other Option but to press: set a pin. diskpart list volume exit . I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Under the sign-in options, it reads "This option is currently unavailable. cd /d C:\Windows\System32 copy cmd. To do that you need to navigate to Settings > Accounts > Sign-in options and enable the toggle under Windows Hello to enable this feature. If you face the same error, read the instructions below to fix the problem. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. It's brand new Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. You might have a work or school account connected to that device. My windows hello options are unavailable and I don't know how to get them back. It will open the registry editor. Nobody has ever set it up on their laptop. PINs are device-specific convenience options that are separate from Microsoft account passwords. Therefore, I can't even change my pin. If the client hasn’t received it’s Intune Policies yet where is stated that Windows Hello is disabled, Windows doesn’t know that it’s disabled and prompts the end user to set it up. msc). Webcam still works in normal use. Top. I decided to deploy it to my production environment, unfortunately issues Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. exe . If you can't proceed to next method. Disconnect them all one by one. My name is, Zadee. Refer to the ‘Fix 2’ section to register your fingerprint. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Please note, the advice given is to be done at your own discretion. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. I went ahead and logged in using my password and checked in the settings for the option for the sign-in options for Windows Hello. It is initiated from the Windows recovery environment, which we will see below. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. Once you open Run dialog box, insert services. My login screen shows my personal account but I think one of the work accounts is controlling my Windows Hello settings. I've gotten into a state similar to what you describe, and I was always able to get it to allow me to log in with password, then navigate to the Windows Hello settings, turn off PIN login entirely, then turn it back on and set up the PIN from scratch. - Yes my computer's software is Up to date - i've followed videos editing settings in the registry editor - in the device manager, there is no biometrics device options or an "other" option FIXED: Hey guys, I was having the same issue where in the fingerprint setting says "This option is currently unavailable" and in device manager -> Biometric devices -> "ELAN Fingerprint driver" doesnt show up and the device is stated as unrecognized somewhere down in device manager with an exclamation mark. It should now work properly. Are there any solutions? Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Ensure the "Turn on convenience PIN sign-in" policy is enabled. Windows still claims that I have not set a Pin/enabled Windows Hello. We ran into the same issue and fixed it by configuring something but I forgot what at the moment. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Face unlock was previous working fine with no obvious change being made that triggered the failure. Not even my finger tip which I was initially able to do. I tried updating all the drivers but nothing works out. Select the option you want to use to sign in. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC There's an old version of the Windows Hello Face Software Device (HelloFace. We couldn't find a camera compatible with Windows Hello Face. During the initial Windows setup, I set up the Windows Hello facial recognition. Reboot your Windows 11 PC and see if you are able to sign in with Hello guys, Today i tried to log into my Computer but it Said: something Went wrong and your Pin is Not available. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Usually, this problem is caused by a corruption in the Windows Hello settings. Accessing the Windows Hello setup screen; From the context menu that just expanded, click on the Add PIN button. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. The options to improve recognition and to remove this sign-in option are greyed out. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Jul 22, 2023 · Hello, this is Emily. Method 2. Oh Get the Reddit app Scan this QR code to download the app now (Windows Hello) This option is currently unavailable . Restart your computer. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. Try again later". I'm assuming updating Windows at some point made the default driver corrupted or something. Select Remove driver software and wait for the removal to be finished. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. I don't have any organization accounts linked anywhere in settings. Not configured: Computer: Anything in Windows Hello for Business User: Use Windows Hello for Business Worked with those settings but now isn't working anymore. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Exit the Group policy editor and reboot the computer. I have even tried resetting the TPM which would stil not work. Device is AAD joined ( AADJ or DJ++ ): Not Tested . If you are experiencing one of the above issues, follow the instructions below to fix the problem. * * Note: This issue usually occurs on domain computers. Enable "Turn on convenience PIN sign-in" using Group Policy. I go to settings then accounts, then sign-in optons. When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Sep 10, 2020 · 9. I've tried disconnecting my school account and restarting my computer but that made no difference. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Q&A. Click Troubleshoot Click Advanced options Click Startup Repair. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. 4. Around the same time it stopped working we applied a sharedpcmode policy on this users device. To resolve this issue, go straight to Method-3 below. My Lenovo T480s cannot enable windows 10 windows hello for the built-in fingerprint reader. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. In my research I found people with similar issues needed to reinstall their fingerprint scanner driver and for the life of me I can't find where that driver is, nor does "Windows Hello options are currently unavailable. Jan 19, 2020 · Split from this thread. Enter the Windows RE as the previous method explains and select Troubleshoot > Advanced Options > Startup Repair. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. I have updated my windows to windows 10 pro 20h2. Just checked my event log after unsuccessful login and allowing the Regedit from further down in the comments. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Aug 6, 2024 · Hi Roberta, My name is Estrella, and I'm an Independent Advisor. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. If you are sure you were using Windows I had an older HP Laptop where, on windows 10 1709 or higher, the fingerprint scanner worked to register 1 finger and then stopped working untill the driver was reinstalled. How can I get the Windows Hello set up to allow my personal account to manage the settings for login? Thank you. User has logged on with AAD credentials: No . Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. I'm an Independent Advisor and a Microsoft user like you. I also have the "Facial Recognition (Windows Hello) installed in my Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC After setting up a PIN I cannot change it (it forces me to change every once in a while) but when I go to the sign in options it says "This option is currently unavailable". Anyway, I figured I should click the PIN option. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. If you cannot Add or Remove the PIN in Settings > Accounts > Sign in Options even after a restart, then unhide Hidden Files in File Explorer > View tab > Options > Folder and Search Options > View tab > tick box to Show hidden Files. Jan 23, 2025 · After entering Windows, navigate to Start > Settings > Accounts > Sign in options > PIN (Windows Hello). Hi, ever since ive downloaded windows 11, these options were always unavailable. Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. If you encounter the same issue, you can try them to solve your problem. I checked it out and saw that Windows Hello Fingerprint showed this, "This option is currently unavailable-click to learn more". Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Things I have tried and failed: I am using a 2019 asus vivobook x510u with windows 11 home 23H2. How to fix - Windows Hello "This option is currently unavailable" - SuperTechman. ; In the empty text box type “regedit” and then click on OK. I looked around and I can't find a solution for this issue. msc in it and click on to open Local Group Policy Editor. Any tricks on fixing this? Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. " With another "learn more" button So I click that The help page I'm brought to does not explain anything about why, after a year and a half of using a PIN, and using said pin less than 12 hours ago, I'm suddenly not allowed to. " I can still sign in using my pin but fingerprint and facial recognition don't work. Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better After installing some Windows 10 and system updates last month, the Fingerprint sign-in suddenly stopped working. " This is at the Sign-in options in Accounts in Settings. Look for the letter of the Windows partition, which may be any letter from there. After adding 2FA to our Microsoft accounts, it breaks WH. Press Shift while clicking Restart > Troubleshoot > Advanced Options > Command Prompt. I have gone to the Lenovo site to install drivers to try and get everything updated. Feb 18, 2023 · Thanks for reaching out. I am not sure if this stops Hello, but I have reversed this change. Feb 2, 2021 · However, currently my sign-in options in settings is all greyed out and I am unable to change or set anything. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Hi, ever since ive downloaded windows 11, these option were always unavailable. Controversial. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. Other software that uses Windows Hello to verify my identity also claims that Windows Hello is disabled. It states, 'This option currently unavailable' and along with 'Something went wrong. Just change my pin. This isn’t just a Windows 11 issue, by the way. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Check if the Windows Hello option is now working. Hope this solves it for you. Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. If May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Watch movies, play your favorite games, and collaborate with friends in Bigscreen! Cross-platform support for the Beyond, Meta Quest 2/3/Pro, Oculus Rift/Rift S, HTC Vive, Valve Index, any SteamVR headset, and any Windows Mixed Reality headset. This fixed it for me. If you want to use key or certificate based Windows Hello you can follow the guides in the links. Contact your admin for more info". However, it is possible that you or an application disabled this option Jun 21, 2019 · Fix: Windows Hello Fingerprint Option Currently Unavailable in Windows 10. In my case, it was simply a misconfigured Group policy setting. (This option is currently unavailable for… Users who are running Windows 10 Version 1607 or later version of Windows 10 and who are joined to an Active Directory domain cannot create a convenience PIN. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Hi, If this question is still active, I have the same question but unfortunately those steps didn't work for me. aruicyl enavksoa dcskbwf wlj ixbery gfk zlfn inn rhivz oaj sbxts ymzschq hkzmjff shbbisjq wvzlk